For example, if you enter _, then some DNS providers might append. Some DNS providers automatically append the apex domain to the end of a DNS record. Don't exclude any necessary characters (for example, "="), and don't include any additional characters, such as spaces.Ĭheck if your DNS provider automatically adds the apex domain to the end of DNS records Be sure to include the exact values provided. When you create your CNAME record, it's a best practice to copy the values directly from the Amazon SES console. _ text = "9kFNbWDLzxvzYgPg1lUSTkUudKR1dDtzzCPuWmYhZro" "Īs another example, the following output shows a CNAME record that's missing the "=" character: C:\>nslookup -type=CNAME _ In the output, verify that the string following canonical name= matches the CNAME value listed as the domain in the Identities list on the Amazon SES console.įor example, the following output shows additional characters (spaces): dig CNAME 4hzwn5lmznmmjyl2pqf2agr3ueo2kf3d._ +short Review the output of the dig or nslookup command. $ dig CNAME 4hzwn5lmznmmjyl2pqf2agr3uzzzzxyz_ +short Note: Replace _ with your CNAME record name in Amazon SES. On the Windows operating system, run the nslookup command: C:\>nslookup -type=CNAME 4hzwn5lmznmmjyl2pqf2agr3uzzzzxyz_ On macOS or a Linux operating system, run the dig command: Amazon SES generates three CNAME records for Easy DKIM authentication, so you must repeat the following procedures for each record. Test your CNAME records using a DNS tool such as dig or nslookup. ResolutionĬheck if the CNAME record contains additional characters or is missing characters The CNAME records haven't been added to the delegated name servers.Īfter you confirm that your records don't have any of these issues, then retry the domain verification on Amazon SES.Your DNS provider automatically adds the apex domain to the end of DNS records.The CNAME records contain additional characters or has missing characters.Amazon SES domain verification might be stuck in "verification pending" or in the "unverified" verification status for one or more of the following reasons:
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